Privacy | Mbr Industrial

Introduction

At MBR Industrial, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations.

By using our website (mbrindustrial.ca) or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information necessary to provide our services effectively. This includes, but is not limited to:

1.1. Information You Provide:

Name
Email address
Phone number
Address
Business or organization details
Details about your project or inquiry

1.2. Automatically Collected Information:

IP address
Browser type and version
Device type
Website usage data (e.g., pages visited, time spent on site)

1.3. Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior and optimize our website. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and provide requested services.
To create and send estimates or proposals.
To improve our website and user experience.
To send updates, promotional materials, or newsletters (with your consent).
To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following limited circumstances:

Service Providers: With third-party vendors who assist in delivering our services (e.g., payment processors, cloud storage providers) under strict confidentiality agreements.
Legal Requirements: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information is securely deleted or anonymized.

5. Protecting Your Information

We implement robust security measures to safeguard your information against unauthorized access, use, or disclosure:

Data encryption
Secure servers
Role-based access controls
Regular system audits and vulnerability assessments

6. Your Rights

Under Canadian privacy laws, you have the following rights:

Access: Request access to the personal information we hold about you.
Correction: Update or correct inaccuracies in your personal information.
Withdrawal of Consent: Withdraw consent for marketing communications or data collection.
Deletion: Request the deletion of your personal information, subject to legal requirements.

To exercise your rights, please contact us at marketing@moffattroofing.ca.

7. Marketing and Communications

We comply with Canada’s Anti-Spam Legislation (CASL) by ensuring that:

Marketing emails are sent only with explicit or implied consent.
All emails include a clear unsubscribe option.
Your consent preferences are honored promptly.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and the date of the last update will be indicated.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

MBR Industrial
Email: marketing@moffattroofing.ca
Phone: 289-435-0133
Address:

2213 Lovshin Rd

Cobourg, Ontario K9A 4J7